Frequency Asked Questions

1. To sign up for an account, go to Client Asset Management Platform and click Sign up now.

2. Key in your Email Address and click Send to receive a Verification Code to your email address.

3. Key in the verification code and thereafter click Submit.

4. Key in your password and click Submit.

5. Download an authenticator app such as Google Authenticator or Microsoft Authenticator, etc on your mobile device.

6. Scan the QR code and check the verification code.

7. Enter the Verification Code in “Enter your 2FA code” field and click Verify to access CAMP.

8. Click Verify Now on the “KYC Verification Required” pop up message.

9. Click Start under the KYC Instruction - Individual

You will need:

• Proof of Residential Address (within last three months)
• ID Card (front and back) or Passport (six months validity)
• Proof of Source of Funds
• Proof of Source of Wealth
• Country of Taxation
• TIN (Tax Identification Number) Code

1. To sign up for an account, go to Client Asset Management Platform and click Sign up now.

2. Key in your Email Address and click Send to receive a Verification Code to your email address.

3. Key in the verification code and thereafter click Submit.

4. Key in your password and click Submit.

5. Download an authenticator app such as Google Authenticator or Microsoft Authenticator, etc on your mobile device.

6. Scan the QR code and check the verification code.

7. Enter the Verification Code in “Enter your 2FA code” field and click Verify to access CAMP.

8. Click Verify Now on the “KYC Verification Required” pop up message.

9. Click Start under the KYC Instruction – Non-FI

You will need:

• Certificate of Incorporation
• Certificate of Incumbency
• Certificate of Good Standing
• Memorandum & Articles of Association (M&A)
• Corporate Shareholding Structure Chart
• Proof of Business Activity
• Annual Report
• Proof of Source of Funds
• Proof of Source of Wealth
• Country of Taxation
• TIN (Tax Identification Number) Code
• Proof of Residential Address (within last three months) for Shareholder(s)/Authorized Signatory(ies)
• Coloured photo or scanned copy of ID Card (front and back) or Passport with at least six months remaining validity for Director(s)/Shareholder(s)/Authorized Signatory(ies)

To sign up for a Financial Institution account, please email us at client_services@mce.sg

The same email address can only be registered once; it will serve as your unique identifier.

We are currently not able to offer our services to any residents or businesses that are incorporated in China or have their principal place of business in China.

Once you have submitted all your business information that is required by MetaComp, your application will be processed within 5-7 business days. During this time, our Onboarding team might reach out to you via the email address you have registered to gather more information or supporting documents.

Your application may have been unsuccessful due to incomplete documentation, unmet eligibility criteria, or compliance concerns identified during our due diligence process.